Ricoh copiers error code messages
Ricoh copiers error code messages
The following error
messages will appear on Gestetner, Lanier, Ricoh and Savin
products control panel. There are no codes listed in service for operator/user problems.
SC-101 Exposure lamp, lamp stabilizer
board, dirty white plate, dirty optics, SBU board, CCD
SC-103 Power problem
SC-104 Exposure lamp problem, main relay
optics board, electrical noises or communication error
SC-105 Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series
SC-120-123 Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400,
401, 500)
SC-121 Scan home or fuse FU4 Scan home or fuse FU106 Aficio 550/650
SC-124 Scan motor encoder or scan motor
SC-125 Scanning to slow speed
SC-126 Scanning too fast speed
SC-127 Scan motor or optics board
SC-128 Scan start speed wrong; motor, board, drive section
SC-129 Scan speed problem; motor or PSU
SC-130 SBU error
SC-140 / 141 Lens vertical home sensor
SC-142
/ 143 Lens horizontal home sensor
SC-144 /145 3rd scan home sensor problem
SC-190 EX-IPU board Aficio 400, 401, 500 Optics
thermistor FT 7950, 7960, 7970 series
SC-192 Automatic SBU adjust error, SBU,
BICU, exposure lamp regulator, exposure lamp, dirty white plate
SC-193 APS sensor FT 7950, 7960, 7970 series
SC-194 IPU white
level detect (too low) same as 192
SC-300-303 Charge
corona
SC-302 Laser (polygon) motor problem
SC-302 Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and
455)
SC-302-01, 02, 03, 04 Charge corona assembly Aficio 550/650 SC-303 Charge corona wire cleaner, disconnected or time out for printer
SC-304 Charge roller problem, ID sensor problem
SC-305 Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500
SC-310-314 Potential sensor
SC-320 Laser motor problem
SC-321 Laser write problem, BCU board,
EX-IPU board
SC-322 Laser 1 synch. Problem
SC-323 Laser drive problem
SC-324 Laser drive excess current draw problem
SC-326 Laser 2 synchronization
error
SC-327 Laser 1 home position error
SC-328 Laser 2 home position error
SC-329 Laser beam pitch error
SC-330 Laser diode no initial setting
SC-331 Laser diode home error
SC-332 Laser diode present position error
SC-335-338 Laser motor polygon problem
SC-340 TD
sensor output error
SC-341 Developer motor
lockup TD sensor
adjust error Aficio 551, 551P, 700, 700P
SC-342 TD sensor adjust
error
SC-345 Toner collect motor lockup Developer bias loss Aficio 551, 551P,
700, 700P
SC-346 Toner recycle motor
disconnected
SC-350-1:
thru 5 ID sensor
error
SC-351 Vsg problem, bad drum, ID sensor
SC-352 TD (toner density) sensor problem or bad toner mix
SC-353 Vsp problem; image density sensor, drum, HVT, developer bias,
needs cleaning
SC-354 Vsp problem; image
density sensor, drum, HVT, developer bias, needs cleaning
SC-355 Toner
density sensor or under toned
SC-356 Toner density sensor
or over toned
SC-358 Image density sensor,
drum, toner spray
SC-360 Hard disk drive
error 1
SC-361 Hard disk drive error 2 Incomplete drum potential calibration,
check imaging formation assembly FT 7950, 7960, 7970
SC-362 Image
compression error Hard
disk drive error Aficio 551, 551P, 700, 700P SC-363 Data transmission error
SC-364 Data transmission time out error Vd out of specs, drum, drum potential sensor, charge corona
FT 7950, 7960, 7970 Hard
disk drive error Aficio 551, 551P, 700, 700P
SC-365 Image storage error VI out of specs,
drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970
SC-366 CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970 Hard disk bad sector maximum Aficio 551,
551P, 700, 700P
SC-367 Hard disk bad sector
maximum Aficio 551, 551P, 700, 700P
SC-370-01
thru 07 Drum
potential sensor error Aficio 550/650
SC-370-374 IMAC error Aficio
551, 551P, 700, 700P
SC-376, 380,
382, 384, 386, 388 Data
transmission problem Aficio 551, 551P, 700, 700P
SC-390 CRC error Aficio
551, 551P, 700, 700P
SC-390-1 Toner density sensor
error
SC-390-2 Toner density sensor error
SC-391 Developer bias problem or FU103 on Aficio 550/650 Image storage
address error Aficio 551, 551P, 700, 700P
SC-392 Toner density sensor
SC-395 Developer bias problem
SC-400, 401 Transfer roller error Aficio 551, 551P, 700, 700P
SC-401 Transfer roller positive error problem
SC-401-1 Transfer roller/belt short
SC-401-2 Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650
SC-402 Transfer roller negative error problem or open
SC-403 Transfer belt position error, electromagnetic clutch release
or fuse FU5
SC-405 Transfer belt position
error, electromagnetic clutch release or fuse FU5
SC-405 Scanner problem;
BCU, EX-IPU board or SCU on Aficio 400, 401, 500
SC-411 Separator bias
SC-430 Quenching lamp error
SC-440 Main motor locked or drum motor locked
SC-441 Developer motor locked
SC-490 Exhaust fan problem or ozone fan problem
SC-491 Laser cooling fan locked
SC-492 Cooling fan problem
SC-493 Bridge
fan problem Exhaust
fan locked Aficio 551, 551P, 700, 700P
SC-494 Fuser fan locked
SC-495 Toner recycling unit problem
SC-496 Toner collector bottle problem
SC-497 Toner recycling motor problem
SC-500 Main motor locked Bypass motor locked FT 7950, 7960, 7970
SC-501-1 & 2 1st Tray lift problem
SC-502-1 & 2 2nd tray lift motor problem
SC-503-1 & 2 3rd tray lift motor problem
SC-504-1 & 2 4th tray lift problem
SC-505 LCT tray
SC-506 Optional tray motor locked
SC-507 LCT
motor locked
SC-508 Tandem rear fence
motor
SC-509 Tandem side fence motor
SC-510-1 & 2 LCT lift problem Paper feed motor problem Aficio 551, 551P,
700, 700P
SC-511 Tandem side fence
motor error LCT
motor error Aficio 551, 551P, 700, 700P
SC-515 Tandem rear fence
motor Aficio 551, 551P, 700, 700P
SC-516 Tandem side fence
motor Aficio 551, 551P, 700, 700P
SC-520 Duplex or fuser
drive problem FT 7950, 7960, 7970
SC-521 Duplex side fence
drive problem
SC-522 &
523 Duplex jogger
home position FT 7950, 7960, 7970
SC-524 Duplex end fence
drive problem
SC-530 Bypass motor locked
or fuse FU106 on Aficio 551, 551P, 700, 700P
SC-531 Fusing duplex motor
locked
SC-541 Fuser thermistor open
SC-542 Fuser temperature too low or fuse FU107 on Aficio 551, 551P,
700, 700P
SC-543 Fuser temperature
to high
SC-544 Fuser temperature too low
SC-545 Fuser temperature to high
SC-546 Fuser ready temperature unstable
SC-547 Zero cross problem Fuser lamp stays on, AC drive board, optics board FT 7950, 7960,
7970
SC-548 Fuser unit not installed
SC-590 Toner collector motor problem Cooling fan Aficio 220/270 series
SC-591 1 bin tray motor
SC-600 Communication problem between SCU and operation
SC-601 Communication problem between BICU and scanner Communication problem between BCU and EX-IPU board Aficio 400, 401, 500 Communication problem between SBU and SBICU Aficio 550/650 Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P SC-602 Communication problem between BICU hard disk drive board Communication problem between BCU and fuser control unit on Aficio 400, 401, 500 Communication problem between Hard disk drive board and SBICU Aficio 550/650 Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P
SC-602-2,
2, -3 Communication problem between BICU and ADF
SC-604 Communication problem between BCU and high voltage board
SC-605 Communication problem between SCU and BCU
SC-610 Communication problem between IOB and duplex unit
SC-610, 611, 612 Communication problem between BICU and ADF
SC-620 Communication problem between BICU and ADF
SC-621 Communication problem between BICU and finisher
SC-623 Communication problem between BICU and paper tray unit
SC-624 Communication problem between BICU and LCT
SC-625/626 GA5 data
transfer error; EX-IPU or software Communication problem between
BICU and finisher Aficio 551, 551P, 700, 700P Communication
problem between BICU and LCT Aficio 1035, 1045
SC-627 Communication
problem between BICU and LCT Aficio 1035, 1045
SC-630 Communication
problem between line adapter and CSS center (Japan)
SC-635-636 Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P
SC-640 BICU data transfer sum check error
SC-641 BICU control data transfer problem
SC-650, 653 Key card (Japan)
SC-670Engine or BICU error
SC-672 Op panel to controller problem
SC-690 BICU problem (12C)
SC-691 Communication
problem between BICU and fax controller BICU problem (12C) Aficio
1035, 1045
SC-692 Communication problem between BICU and
print controller board BICU problem (12C) Aficio 1035, 1045
SC-694 Communication problem between BICU and scanner board
SC-696 Communication problem between IOB and finisher
SC-700 ADF P/U problem
SC-701 ADF P/U problem
SC-702 ADF feed in motor
SC-703 ADF transfer motor
SC-704 ADF feed out motor
SC-705 ADF bottom
plate motor
SC-720 Finisher transport drive motor problem
SC-721 Finisher tray shift or shift motor problem
SC-722 Finisher jogger motor
SC-723 Finisher stack feed motor problem
SC-724 Finisher stapler hammer motor
SC-725 Finisher
stack feed out motor
SC-726 Finisher shift/lift motor
SC-727 Finisher stapler rotation motor
SC-729 Finisher punch motor
SC-730 Finisher stapler position motor
SC-731 Finisher
exit guide motor Finisher exit open/close motor problem Aficio
1035, 1045
SC-732 Finisher up tray shift motor problem
SC-733 Finisher stack feed out motor Finisher lower tray shift motor problem Aficio 1035, 1045
SC-734 Finisher lift motor Finisher lower tray
shift motor problem Aficio 1035, 1045
SC-735 Finisher
exit guide motor Finisher pre-stack motor Aficio 551, 551P,
700, 700P
SC-736 Finisher exit guide plate motor
SC-737 Finisher waste stapler full
SC-738 Finisher shift tray lift motor
SC-740 1000 sheet finisher error - 01: Shutter error
- 02: Exit error
- 03: Upper exit plate error
- 04:
Jogger motor
- 05: Stapler motor
- 06: Stapler hammer motor
- 07: Tray lift motor
- 08: Shift tray height
sensor
- 09: Back up RAM
- 0A: Communication error
SC-741 1000 sheet finisher error in saddle stitch area o
01: Position plate motor o
02: Folder roller motor o
03: Shutter guide motor o
04: Booklet jogger motor o
05: Stapler motor o
06: Folder plate motor o
07: Connector o
08: Switch
SC-750 Interchange connection problem
SC-751 Bridge connection
SC-752 Finisher connection
SC-760 ADF gate problem
SC-770 Shift tray motor
SC-800 Control board bad
SC-804 Control board bad
SC-819 Software application error
SC-820 Control board or software
SC-821 Control board
SC-822 Bad HD
SC-823 Bad control board or NIC
SC-824 NVRAM or battery bad
SC-826 NVRAM bad
SC-827 Memory problem
SC-828 Bad control board or firmware
SC-829 RAM DIMM or control board bad
SC-835 Control board or connector
SC-836, 837 Font ROM bad
SC-838 Clock generator problem
SC-850 NIB or control board bad
SC-851 IEEE 1384 interface board or control board bad
SC-860, 861 Hard drive problem, connection or cable
SC-862, 863 Returned, Bad sector in hard drive
SC-864 Abnormal HD data transfer
SC-865 Hard drive error
SC-900 Electrical copy counter problem reached 10 million or NVRAM problem
SC-900-01 Mechanical counter
SC-901 Mechanical counter or fuse FU4
SC-921 MSU hardware error Copier feature expander hardware error
Aficio 220/270
SC-940 Main switch problem or main board
SC-951 Gate signal error
SC-953 Scanner image setting error (Software)
SC-954 Printer image setting error
SC-955 Memory setting error
SC-956 Scanner parameter error
SC-957, 958 Scan error
SC-959 Printer setting ID error
SC-960 Printer return ID error
SC-961 Printer ready ID error
SC-962 Memory setting ID error
SC-963 Memory finishing
error
SC-964 Printer ready error
SC-970 Scan error
SC-980 Program loading error or hard drive access error
SC-981 Hard drive response error
SC-982 Hard drive construction error
SC-984 Hard drive response error Control board, BICU or connection bad Aficio 1035, 1045
SC-985 Control board, BICU or connection bad Aficio 1035, 1045
SC-986 Software problem
SC-990 Communication problem between BICU and input output board or software performance
error
SC-991 Software problem
SC-996 FCU board or firmware problem
SC-997, 998 Software or missing RAM or missing DIMM
SC-999 Program version error or fuser FU6 Program download problem,
BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045
Printer Controller Error
Codes
2001 Power on error
2002 FGATE error
0201 On board SDRAM error
0301 SDRAM error
0Fxx Controller –BICU error
1101 Data transmission error
1102 Data loop back
11xx Centronics cable error
1401 Controller NVRAM error
1402 NVRAM check
sum error
1403 NVRAM white error
1404 NVRAM read error
1501 RTC error
1601 Font ROM error
1602 Data in font ROM is damage
1Bxx Options bus A error
RICOH 3813 Copier
U1 Right side open
U2 No key counter
U4 Sorter not latched or closed
U6 Developer
unit not in place
E11 Exposure lamp problem
E12 Exposure lamp problem
E13 Zero cross, main board or power supply
E-14 Zero cross, main board or power supply
E-21 Scan home problem
E-22 Scan home problem
E-28 Lens home problem, sensor
E-29 Lens
home problem
E2A 4th and 5th mirror
home problem
E2B 4th and 5th mirror
home problem, Fuse 2 on AC/DC board
E40 Open thermistor
E42 Bad transfer corona or HVT
E52 Low fuser temperature
E53 High fuser temperature
E54 Fuser lamp on too long
E55 Fuser thermistor
open
E96 Bad main power switch Auto image density LED or manual id LED flashing. Toner density problem.
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