| Ricoh copiers error code messages Ricoh copiers error code messages
The following error
                           messages will appear on Gestetner, Lanier, Ricoh and Savin
                           products control panel. There are no codes listed in service for operator/user problems.  
 SC-101
 Exposure lamp, lamp stabilizer
                           board, dirty white plate, dirty optics, SBU board, CCD
 
 SC-103
 Power problem
 
 SC-104
 Exposure lamp problem, main relay
                           optics board, electrical noises or communication error
 
 SC-105
 Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series
 
 SC-120-123
 Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400,
                           401, 500)
 
 SC-121
 Scan home or fuse FU4
 Scan home or fuse FU106 Aficio 550/650
 
 SC-124
 Scan motor encoder or scan motor
 
 SC-125
 Scanning to slow speed
 
 SC-126
 Scanning too fast speed
 
 SC-127
 Scan motor or optics board
 
 SC-128
 Scan start speed wrong; motor, board, drive section
 
 SC-129
 Scan speed problem; motor or PSU
 
 SC-130
 SBU error
 
 SC-140 / 141
 Lens vertical home sensor
 
 SC-142
                           / 143
 Lens horizontal home sensor
 
 SC-144 /145
 3rd scan home sensor problem
 
 SC-190
 EX-IPU board Aficio 400, 401, 500
 Optics
                           thermistor FT 7950, 7960, 7970 series
 
 SC-192
 Automatic SBU adjust error, SBU,
                           BICU, exposure lamp regulator, exposure lamp, dirty white plate
 
 SC-193
 APS sensor FT 7950, 7960, 7970 series
 
 SC-194
 IPU white
                           level detect (too low) same as 192
 
 SC-300-303
 Charge
                           corona
 
 SC-302
 Laser (polygon) motor problem
 
 SC-302
 Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and
                           455)
 
 SC-302-01, 02, 03, 04
 Charge corona assembly Aficio 550/650 SC-303
 Charge corona wire cleaner, disconnected or time out for printer
 
 SC-304
 Charge roller problem, ID sensor problem
 
 SC-305
 Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500
 
 SC-310-314
 Potential sensor
 
 SC-320
 Laser motor problem
 
 SC-321
 Laser write problem, BCU board,
                           EX-IPU board
 
 SC-322
 Laser 1 synch. Problem
 
 SC-323
 Laser drive problem
 
 SC-324
 Laser drive excess current draw problem
 
 SC-326
 Laser 2 synchronization
                           error
 SC-327Laser 1 home position error
 
 SC-328
 Laser 2 home position error
 
 SC-329
 Laser beam pitch error
 
 SC-330
 Laser diode no initial setting
 
 SC-331
 Laser diode home error
 
 SC-332
 Laser diode present position error
 
 SC-335-338
 Laser motor polygon problem
 
 SC-340
 TD
                           sensor output error
 
 SC-341
 Developer motor
                           lockup
 TD sensor
                           adjust error Aficio 551, 551P, 700, 700P
 
 SC-342
 TD sensor adjust
                           error
 
 SC-345
 Toner collect motor lockup
 Developer bias loss Aficio 551, 551P,
                           700, 700P
 
 SC-346
 Toner recycle motor
                           disconnected
 
 SC-350-1:
                           thru 5
 ID sensor
                           error
 
 SC-351
 Vsg problem, bad drum, ID sensor
 
 SC-352
 TD (toner density) sensor problem or bad toner mix
 
 SC-353
 Vsp problem; image density sensor, drum, HVT, developer bias,
                           needs cleaning
 
 SC-354
 Vsp problem; image
                           density sensor, drum, HVT, developer bias, needs cleaning
 
 SC-355
 Toner
                           density sensor or under toned
 
 SC-356
 Toner density sensor
                           or over toned
 
 SC-358
 Image density sensor,
                           drum, toner spray
 
 SC-360
 Hard disk drive
                           error 1
 
 SC-361
 Hard disk drive error 2
 Incomplete drum potential calibration,
                           check imaging formation assembly FT 7950, 7960, 7970
 
 SC-362
 Image
                           compression error
 Hard
                           disk drive error Aficio 551, 551P, 700, 700P SC-363
 Data transmission error
 
 SC-364
 Data transmission time out error
 Vd out of specs, drum, drum potential sensor, charge corona
                           FT 7950, 7960, 7970
 Hard
                           disk drive error Aficio 551, 551P, 700, 700P
 
 SC-365
 Image storage error
 VI out of specs,
                           drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970
 
 SC-366
 CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970
 Hard disk bad sector maximum Aficio 551,
                           551P, 700, 700P
 
 SC-367
 Hard disk bad sector
                           maximum Aficio 551, 551P, 700, 700P
 
 SC-370-01
                           thru 07
 Drum
                           potential sensor error Aficio 550/650
 
 SC-370-374
 IMAC error Aficio
                           551, 551P, 700, 700P
 
 SC-376, 380,
                           382, 384, 386, 388
 Data
                           transmission problem Aficio 551, 551P, 700, 700P
 
 SC-390
 CRC error Aficio
                           551, 551P, 700, 700P
 
 SC-390-1
 Toner density sensor
                           error
 
 SC-390-2
 Toner density sensor error
 
 SC-391
 Developer bias problem or FU103 on Aficio 550/650
 Image storage
                           address error Aficio 551, 551P, 700, 700P
 
 SC-392
 Toner density sensor
 
 SC-395
 Developer bias problem
 
 SC-400, 401
 Transfer roller error Aficio 551, 551P, 700, 700P
 
 SC-401
 Transfer roller positive error problem
 
 SC-401-1
 Transfer roller/belt short
 
 SC-401-2
 Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650
 
 SC-402
 Transfer roller negative error problem or open
 
 SC-403
 Transfer belt position error, electromagnetic clutch release
                           or fuse FU5
 
 SC-405
 Transfer belt position
                           error, electromagnetic clutch release or fuse FU5
 
 SC-405
 Scanner problem;
                           BCU, EX-IPU board or SCU on Aficio 400, 401, 500
 
 SC-411
 Separator bias
 
 SC-430
 Quenching lamp error
 
 SC-440
 Main motor locked or drum motor locked
 
 SC-441
 Developer motor locked
 
 SC-490
 Exhaust fan problem or ozone fan problem
 
 SC-491
 Laser cooling fan locked
 
 SC-492
 Cooling fan problem
 
 SC-493
 Bridge
                           fan problem
 Exhaust
                           fan locked Aficio 551, 551P, 700, 700P
 
 SC-494
 Fuser fan locked
 
 SC-495
 Toner recycling unit problem
 
 SC-496
 Toner collector bottle problem
 
 SC-497
 Toner recycling motor problem
 
 SC-500
 Main motor locked
 Bypass motor locked FT 7950, 7960, 7970
 
 SC-501-1 & 2
 1st Tray lift problem
 
 SC-502-1 & 2
 2nd tray lift motor problem
 
 SC-503-1 & 2
 3rd tray lift motor problem
 
 SC-504-1 & 2
 4th tray lift problem
 
 SC-505
 LCT tray
 
 SC-506
 Optional tray motor locked
 
 SC-507
 LCT
                           motor locked
 
 SC-508
 Tandem rear fence
                           motor
 
 SC-509
 Tandem side fence motor
 
 SC-510-1 & 2
 LCT lift problem
 Paper feed motor problem Aficio 551, 551P,
                           700, 700P
 
 SC-511
 Tandem side fence
                           motor error
 LCT
                           motor error Aficio 551, 551P, 700, 700P
 
 SC-515
 Tandem rear fence
                           motor Aficio 551, 551P, 700, 700P
 
 SC-516
 Tandem side fence
                           motor Aficio 551, 551P, 700, 700P
 
 SC-520
 Duplex or fuser
                           drive problem FT 7950, 7960, 7970
 
 SC-521
 Duplex side fence
                           drive problem
 
 SC-522 &
                           523
 Duplex jogger
                           home position FT 7950, 7960, 7970
 
 SC-524
 Duplex end fence
                           drive problem
 
 SC-530
 Bypass motor locked
                           or fuse FU106 on Aficio 551, 551P, 700, 700P
 
 SC-531
 Fusing duplex motor
                           locked
 
 SC-541
 Fuser thermistor open
 
 SC-542
 Fuser temperature too low or fuse FU107 on Aficio 551, 551P,
                           700, 700P
 
 SC-543
 Fuser temperature
                           to high
 
 SC-544
 Fuser temperature too low
 
 SC-545
 Fuser temperature to high
 
 SC-546
 Fuser ready temperature unstable
 
 SC-547
 Zero cross problem
 Fuser lamp stays on, AC drive board, optics board FT 7950, 7960,
                           7970
 
 SC-548
 Fuser unit not installed
 
 SC-590
 Toner collector motor problem
 Cooling fan Aficio 220/270 series
 
 SC-591
 1 bin tray motor
 
 SC-600
 Communication problem between SCU and operation
 SC-601Communication problem between BICU and scanner
 Communication problem between BCU and EX-IPU board Aficio 400, 401, 500
 Communication problem between SBU and SBICU Aficio 550/650
 Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P
 
 SC-602
 Communication problem between BICU hard disk drive board
 Communication problem between BCU and fuser control unit on Aficio 400, 401, 500
 Communication problem between Hard disk drive board and SBICU Aficio 550/650
 Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P
 
 SC-602-2,
                           2, -3
 Communication problem between BICU and ADF
 
 SC-604
 Communication problem between BCU and high voltage board
 
 SC-605
 Communication problem between SCU and BCU
 
 SC-610
 Communication problem between IOB and duplex unit
 
 SC-610, 611, 612
 Communication problem between BICU and ADF
 
 SC-620
 Communication problem between BICU and ADF
 
 SC-621
 Communication problem between BICU and finisher
 
 SC-623
 Communication problem between BICU and paper tray unit
 
 SC-624
 Communication problem between BICU and LCT
 
 SC-625/626
 GA5 data
                           transfer error; EX-IPU or software
 Communication problem between
                           BICU and finisher Aficio 551, 551P, 700, 700P
 Communication
                           problem between BICU and LCT Aficio 1035, 1045
 
 SC-627
 Communication
                           problem between BICU and LCT Aficio 1035, 1045
 
 SC-630
 Communication
                           problem between line adapter and CSS center (Japan)
 
 SC-635-636
 Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P
 
 SC-640
 BICU data transfer sum check error
 
 SC-641
 BICU control data transfer problem
 
 SC-650, 653
 Key card (Japan)
 
 SC-670Engine or BICU error
 
 SC-672
 Op panel to controller problem
 
 SC-690
 BICU problem (12C)
 
 SC-691
 Communication
                           problem between BICU and fax controller
 BICU problem (12C) Aficio
                           1035, 1045
 
 SC-692
 Communication problem between BICU and
                           print controller board
 BICU problem (12C) Aficio 1035, 1045
 
 SC-694
 Communication problem between BICU and scanner board
 
 SC-696
 Communication problem between IOB and finisher
 
 SC-700
 ADF P/U problem
 
 SC-701
 ADF P/U problem
 
 SC-702
 ADF feed in motor
 
 SC-703
 ADF transfer motor
 
 SC-704
 ADF feed out motor
 
 SC-705
 ADF bottom
                           plate motor
 
 SC-720
 Finisher transport drive motor problem
 
 SC-721
 Finisher tray shift or shift motor problem
 
 SC-722
 Finisher jogger motor
 
 SC-723
 Finisher stack feed motor problem
 
 SC-724
 Finisher stapler hammer motor
 
 SC-725
 Finisher
                           stack feed out motor
 
 SC-726
 Finisher shift/lift motor
 
 SC-727
 Finisher stapler rotation motor
 
 SC-729
 Finisher punch motor
 
 SC-730
 Finisher stapler position motor
 
 SC-731
 Finisher
                           exit guide motor
 Finisher exit open/close motor problem Aficio
                           1035, 1045
 
 SC-732
 Finisher up tray shift motor problem
 
 SC-733
 Finisher stack feed out motor
 Finisher lower tray shift motor problem Aficio 1035, 1045
 
 SC-734
 Finisher lift motor
 Finisher lower tray
                           shift motor problem Aficio 1035, 1045
 
 SC-735
 Finisher
                           exit guide motor
 Finisher pre-stack motor Aficio 551, 551P,
                           700, 700P
 
 SC-736
 Finisher exit guide plate motor
 
 SC-737
 Finisher waste stapler full
 
 SC-738
 Finisher shift tray lift motor
 
 SC-740
 1000 sheet finisher error
 SC-74101: Shutter error02: Exit error03: Upper exit plate error04:
                           Jogger motor05: Stapler motor06: Stapler hammer motor07: Tray lift motor08: Shift tray height
                           sensor09: Back up RAM0A: Communication error
 1000 sheet finisher error in saddle stitch area
 o       
                           01: Position plate motor
 o       
                           02: Folder roller motor
 o       
                           03: Shutter guide motor
 o       
                           04: Booklet jogger motor
 o       
                           05: Stapler motor
 o       
                           06: Folder plate motor
 o       
                           07: Connector
 o       
                           08: Switch
 
 SC-750
 Interchange connection problem
 
 SC-751
 Bridge connection
 
 SC-752
 Finisher connection
 
 SC-760
 ADF gate problem
 
 SC-770
 Shift tray motor
 
 SC-800
 Control board bad
 
 SC-804
 Control board bad
 
 SC-819
 Software application error
 
 SC-820
 Control board or software
 
 SC-821
 Control board
 
 SC-822
 Bad HD
 
 SC-823
 Bad control board or NIC
 
 SC-824
 NVRAM or battery bad
SC-826NVRAM bad
 
 SC-827
 Memory problem
 
 SC-828
 Bad control board or firmware
 
 SC-829
 RAM DIMM or control board bad
 
 SC-835
 Control board or connector
 
 SC-836, 837
 Font ROM bad
 
 SC-838
 Clock generator problem
 
 SC-850
 NIB or control board bad
 
 SC-851
 IEEE 1384 interface board or control board bad
 
 SC-860, 861
 Hard drive problem, connection or cable
 
 SC-862, 863
 Returned, Bad sector in hard drive
 
 SC-864
 Abnormal HD data transfer
 
 SC-865
 Hard drive error
 
 SC-900
 Electrical copy counter problem reached 10 million or NVRAM problem
 
 SC-900-01
 Mechanical counter
 
 SC-901
 Mechanical counter or fuse FU4
 
 SC-921
 MSU hardware error
 Copier feature expander hardware error
                           Aficio 220/270
 
 SC-940
 Main switch problem or main board
 
 SC-951
 Gate signal error
 
 SC-953
 Scanner image setting error (Software)
 
 SC-954
 Printer image setting error
 
 SC-955
 Memory setting error
 
 SC-956
 Scanner parameter error
 
 SC-957, 958
 Scan error
 
 SC-959
 Printer setting ID error
 
 SC-960
 Printer return ID error
 
 SC-961
 Printer ready ID error
 
 SC-962
 Memory setting ID error
 
 SC-963
 Memory finishing
                           error
 
 SC-964
 Printer ready error
 
 SC-970
 Scan error
 
 SC-980
 Program loading error or hard drive access error
 
 SC-981
 Hard drive response error
 
 SC-982
 Hard drive construction error
 
 SC-984
 Hard drive response error
 Control board, BICU or connection bad Aficio 1035, 1045
 
 SC-985
 Control board, BICU or connection bad Aficio 1035, 1045
 
 SC-986
 Software problem
 
 SC-990
 Communication problem between BICU and input output board or software performance
                           error
 
 SC-991
 Software problem
 
 SC-996
 FCU board or firmware problem
 
 SC-997, 998
 Software or missing RAM or missing DIMM
 
 SC-999
 Program version error or fuser FU6 Program download problem,
                           BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045
 
 Printer Controller Error
                           Codes
 
 2001
 Power on error
 
 2002
 FGATE error
 
 0201
 On board SDRAM error
 
 0301
 SDRAM error
 
 0Fxx
 Controller –BICU error
 
 1101
 Data transmission error
 
 1102
 Data loop back
 
 11xx
 Centronics cable error
 
 1401
 Controller NVRAM error
 
 1402
 NVRAM check
                           sum error
 
 1403
 NVRAM white error
 
 1404
 NVRAM read error
 
 1501
 RTC error
 
 1601
 Font ROM error
 
 1602
 Data in font ROM is damage
 
 1Bxx
 Options bus A error
 
 RICOH 3813 Copier
 
 U1
 Right side open
 
 U2
 No key counter
 
 U4
 Sorter not latched or closed
 
 U6
 Developer
                           unit not in place
 
 E11
 Exposure lamp problem
 
 E12
 Exposure lamp problem
 
 E13
 Zero cross, main board or power supply
 
 E-14
 Zero cross, main board or power supply
 
 E-21
 Scan home problem
 
 E-22
 Scan home problem
 
 E-28
 Lens home problem, sensor
 
 E-29
 Lens
                           home problem
 
 E2A
 4th and 5th mirror
                           home problem
 
 E2B
 4th and 5th mirror
                           home problem, Fuse 2 on AC/DC board
 
 E40
 Open thermistor
 
 E42
 Bad transfer corona or HVT
 
 E52
 Low fuser temperature
 
 E53
 High fuser temperature
 
 E54
 Fuser lamp on too long
 
 E55
 Fuser thermistor
                           open
 
 E96
 Bad main power switch
 Auto image density LED or manual id LED flashing. Toner density problem.
 |