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Toshiba Copiers Error Code Messages

Toshiba Copiers Error Code Messages  
Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416 and 421.If machine has picture of wrench a code is present to read code press down “8” and “clear/stop” key simultaneously. All codes, except fuser error codes are reset by turning machine off and back on again. Messages are applicable to Toshiba E Studio 160, 200, DP1600, DP2000, and DP2500 
C01
Main motor drive problem 

CA2
Horizontal sync signal error 

C04
PFP main drive problem (Tray 3) 

C06
LCF feed motor 

C13
Cassette 1 

C14
Cassette 2 

C15
Cassette 3 

C16Cassette 4 

C18
LCF tray problem 

C19
LCF feed motor 

C21
Scan problem 

C25 
Scan watchdog error
 

C26
Exposure lamp
 

C38
Replaced process unit error 

C41
Fuser thermistor or low temperature 

C43
Fuser problem after warm-up 

C44
Fuser problem after warm-up

C45
Fuser thermistor open 

C56
Communication error between copier and PFC 

C57
Communication problem between copier and IPC 

C58
Communication problem between IPC and finisher 

C71
Doc feeder paper supply motor problem 

C73
Doc feeder EEPROM initialization problem 

C74
Doc feeder exit reverse sensor problem 

C81
Doc feeder fan 

C82
Doc feeder aligning sensor 

C83
Doc feeder size length adjustment error 

C91
SRAM lithium battery 

C95
Power supply fan 

C96
Process unit fan 

C97
Vacuum fan 

C98
Clock IC problem 

C99
PFC microcomputer problem 

CA1
Laser motor (Polygon motor) problem 

CA2
Laser HSYNC problem 

CB2
Finisher exit motor

CB5
Staple motor 

CC3
Processing motor 

CC8
Front aligning motor 

CC9
Upper tray elevator motor 

CCA
Lower tray elevator motor 

CCB
Rear aligning motor 

E01
Jam 

E02
Fuser Jam 

E03
Jam at turn on 

E08
Duplex jam 

E09
Paper feed jam 

E11
Duplex feed jam 

E12
Bypass jam 

E13
Upper cassette jam 

E14
2nd cassette jams (PFU) 

E15
3rd cassette jam (PFP upper) 

E16
4th cassette jam (PFP; 20/25) 

E19
LCF jam (20/25) 

E31
Cassette 2 jam

E32
Cassette 3 or 4 jam 

E33
LCF jam (20/25) 

E34
Cassette 3 or 4 jam 

E36
LCF jam (20/25) 

E41
Front or side door open during copy cycle 

E42
Cassette 2 or 3 door open during copy cycle 

E43
Duplex unit open during copy cycle 

E45
LCF open during copy cycle 

E71
ADF feed jam 

E73
ADF exit jam 

E74
ADF original reverse jam 

EA1
Finisher transport jam 

EA2
Finisher jam 

EA3
Jam at finisher at power on 

EA4
Finisher door open jam 

EA5
Stapler jam 

EA6
Finisher early arrival jam 

EA7
Finisher transport jam 

F11
Scanner I/F problem

F12
Write error downloading scanner problem 

F13
Download sector error of scanner unit program 

F14
Scan unit F-ROM error 

F21
PCON board memory error 

F22
PC interface board NVRAM error 

F31
Fax modem IC problem 

F41
Offset catch tray initial detect error 

OF1
Intermittent failure 

OF2
Netware problem 

OF3
Message without fault code 

OF4
Network card PCL print error 

OF5
Network card status not printed 

OF6
User interface error 

OF7
Web page print error 

OF8
Fax problem 

OF9
Internet fax problem 

OF10
Stapler 

OF11
Scan document size sense problem 

OF12
Offset catch tray

OF13
Separator tray 

OF14
Print cartridge (Drum/Dev unit) 

OF15
Toner detect problem 

Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identical troubleshoot with “CS”. 

C04Paper feed motor 

C13
Upper cassette 

C14
Lower cassette 

C15
PFP upper cassette 

C16
PFP lower cassette 

C1A
LCF end fence motor 

C1B
LCF motor 

C26
Peak detect error, exposure lamp 

C27, C28
Scan home problem 

C41
Fuser thermistor or low temperature 

C43
Fuser problem after warm-up or fuser thermistor 

C44
Fuser problem 

C45
Side fuser thermistor bad  

C47
Power voltage problem 

C48
High IGBT temperature 

C49
IH circuit 

C55
Communication problem between copier and RADF 

C57
Communication problem between CPU and IPC 

C58
Communication problem between IPC and finisher 

C71
ADF feed motor 

C73
EEPROM initialization problem RADF 

C74
RADF exit reverse sensor problem 

C81
RADF fan 

C82
RADF sensor adjustment error  

C83
RADF original sensor adjustment error 

C94
Main CPU problem 

CA1
Laser motor (Polygon motor) problem 

CA2
Laser H-SYNC problem 

CA3
Laser secondary scan rough adjust error 

CA5
Laser power adjust error 

CA6
Laser calibration error 

CA9
Laser image data transmit error from SYS board

CAA
Laser secondary fine adjust error 

CAB
Laser secondary scan inter-page error 

CAC
Laser primary scan dot adjust error 

CAB
Secondary scan interpage compensation error 

CB1
Finisher feed motor 

CB2
Finisher exit motor 

CB3
Finisher lift motor 

CB4
Finisher alignment motor 

CB5
Staple motor 

CB6
Stapler shift motor problem 

CB7
Finisher height sensor 

CB8
Backup RAM problem 

CB9
Saddle stitcher paper push plate motor 

CBA
Saddle stitcher front stitcher motor 

CBB
Saddle stitcher rear stitcher motor 

CBC
Saddle stitcher alignment motor 

CBD
Saddle stitcher guide motor 

CBE
Saddle stitcher folding motor 

CBF
Saddle stitcher paper positioning plate motor

CCO
Finisher sensor connector error 

CC1
Finisher micro switch 

CC2
Saddle stitcher to finisher communication problem 

CC3
Stack process motor problem 

CC4
Finisher swing motor 

CC5
Finisher horizontal registration motor 

CC6
Finisher punch motor 

CC8
Front jogger motor 

CC9
Upper stack tray lift motor 

CCA
Lower stack tray lift motor 

CCB
Rear jogger motor 

E01
Jam before fuser 

E02
Fuser jam 

E03
Jam at turn on 

E09
Hard drive error 

E11
Duplex jam 

E12
Bypass jam 
E13
1st cassette jam 

E14
2nd cassette jam  

E15
3rd cassette jam  

E16
4th cassette jam 

E19
LCF jam 

E20, E21
Jams from 1st cassette 

E22
Jams from 2nd cassette 

E30, E33
PFP upper cassette jam 

E34, E36
PFP lower cassettes jams 

E3C, E3D, E3E, E3F
LCF jams 

F07
Communication error between SYS board and LGC board 

F10
Hard drive initialization error 

F11
Communication error between SYS board and SLG board

Toshiba StudioE-550, 650, E-800 equivalent machines Lanier 5555 (Studio E-550), Lanier 5556 and Sharp AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800) 

C04
Paper feed motor 

C11
Duplex side guide 

C12
Duplex stopper guide problem 

C13
1st cassette  

C14
2nd cassette  

C15
3rd cassette    

C16
4th cassette 

C17
PFP lower cassette 

C18
LCF tray up problem 

C1A
Tandem LCF end fence motor 

C1C
LCF tray up motor 

C26
Peak detect error, exposure lamp 

C27, C28
Scan home problem 

C29
Exposure lamp problem 

C36
Charge corona cleaning problem 

C37
Transfer belt cam motor 

CD1
Brush motor locked 

CD2
Toner auger motor locked 

CD3
Used toner motor 

CD4
Waste toner full 

C41
Fuser thermistor or low temperature 

C43
Fuser problem after warm-up or fuser thermistor 

C44
Fuser problem 

C45
Side fuser thermistor bad 

C46
Fuser pressure roller thermistor bad

C47
Power voltage problem 

C48
High IGBT temperature 

C49
IH circuit 

C4A
Fuser web 

CD5
Web motor path error 

C55
Communication error between copier and RADF 

C56
Communication problem between CPU and PFC 

C57
Communication problem between CPU and IPC 

C58
Communication problem between IPC and finisher 

C59
Communication problem between CPU and laser CPU 

C72
RADF registration sensor problem 

C73
EEPROM initialization problem in RADF 

C74
RADF exit reverse sensor problem 

C82
RADF sensor adjustment error  

C83
RADF original sensor adjustment error 

C84
RADF small original reverse sensor adjustment error 

C85
RADF lift tray motor 

C86
RADF large original exit sensor adjustment problem 

C94
Main CPU problem 

CA1
Laser motor (Polygon motor) problem 

CA2
Laser H-SYNC problem 

CA3
Laser secondary scan rough adjust error 

CA5
Laser power adjust error 

CA6
Laser calibration error 

CA9
Laser image data transmit error from SYS board 

CAA
Laser secondary fine adjust error 

CAB
Laser secondary scan inter-page error 

CAC
Laser primary scan dot adjust error 

CAB
Secondary scan interpage compensation error 

CB1
Finisher feed motor 

CB2
Finisher exit motor 

CB3
Finisher lift motor 

CB4
Finisher alignment motor 

CB5
Staple motor 

CB6
Stapler shift motor problem 

CB7
Finisher height sensor 

CB8
Backup RAM problem  

CB9
Saddle stitcher paper push plate motor 

CBA
Saddle stitcher front stitcher motor 

CBB
Saddle stitcher rear stitcher motor 

CBC
Saddle stitcher alignment motor 

CBD
Saddle stitcher guide motor 

CBE
Saddle stitcher folding motor 

CBF
Saddle stitcher paper positioning plate motor

CCO
Finisher sensor connector error 

CC1
Finisher micro switch 

CC2
Saddle stitcher to finisher communication problem 

CC4
Finisher swing motor 

CC5
Finisher horizontal registration motor 

E11
Duplex jam 

E12
Bypass jam 

E13
1st cassette jam 

E14
2nd cassette jam  

E15
3rd cassette jam  

E16
4th cassette jam 

E18
Tandem feed jam 

E19
LCF jam 

E20, E21
Jams from 1st cassette 

E22, E24
Jams from 2nd cassette 

E25
Jams from LCF 

E30 - E33
3rd cassette jam 

E34 - E38
4th cassettes jams 

CC6
Finisher punch motor 

CC7
Finisher punch unit backup RAM data 

CCC
Finisher to inserter communication problem 

CCD
Finisher inserter EEPROM problem 

CCE
Finisher inserter fan 

CDO
Laser initialize time out error 

CEO
Laser comparator problem 

CE1
Laser beam sensor detect error 

CE2
Laser sensor busy error 

CE3
Laser primary scan adjustment error 

CE4
Laser abnormal window comparator 

E01
Jam before fuser 

E02
Fuser jam 

E03
Jam at turn on 

E09
Hard drive error 

E3C, E3D, E3E, E3F
Tandem LCF jams 

E41 – E47
Cover open jam 

E50 – E59, E5A
Duplex jam 

E71 – E77, E7B, E7F, E80 – E85
Document feeder jam 

EA1 – EA9, E9F, EAA – EB3
Finisher jams 

EC - EC9, ECA – ECC
Inserter jam 

EB5, EB6
Jam in transport area 

F07
Communication error SYS board and LGC board 

F10
Hard drive format error 

F11
Communication error between SYS board and SLG board 

Toshiba Copiers Error Code Messages
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