Toshiba Copiers Error Code Messages
Toshiba Copiers Error Code Messages Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416
and 421.If
machine has picture of wrench a code is present to read code press down “8” and “clear/stop” key simultaneously.
All codes, except fuser error codes are reset by turning machine off and back on again. Messages are applicable to Toshiba
E Studio 160, 200, DP1600, DP2000, and DP2500
C01 Main
motor drive problem
CA2 Horizontal sync signal error
C04 PFP main drive problem (Tray 3)
C06 LCF feed motor
C13 Cassette 1
C14 Cassette 2
C15 Cassette 3
C16Cassette 4
C18 LCF tray problem
C19 LCF feed motor
C21 Scan problem
C25 Scan watchdog error
C26 Exposure lamp
C38 Replaced process unit error
C41 Fuser
thermistor or low temperature
C43 Fuser problem after warm-up
C44 Fuser problem after warm-up
C45 Fuser thermistor open
C56 Communication error between copier and PFC
C57 Communication problem between copier and IPC
C58 Communication problem between IPC and finisher
C71 Doc
feeder paper supply motor problem
C73 Doc feeder EEPROM initialization
problem
C74 Doc feeder exit reverse sensor problem
C81 Doc feeder fan
C82 Doc feeder aligning sensor
C83 Doc
feeder size length adjustment error
C91 SRAM lithium
battery
C95 Power supply fan
C96 Process unit fan
C97 Vacuum fan
C98 Clock IC problem
C99 PFC microcomputer problem
CA1 Laser
motor (Polygon motor) problem
CA2 Laser HSYNC problem
CB2 Finisher exit motor
CB5 Staple motor
CC3 Processing motor
CC8 Front aligning
motor
CC9 Upper tray elevator motor
CCA Lower tray elevator motor
CCB Rear
aligning motor
E01 Jam
E02 Fuser Jam
E03 Jam at turn on
E08 Duplex jam
E09 Paper feed jam
E11 Duplex feed jam
E12 Bypass jam
E13 Upper cassette
jam
E14 2nd cassette jams (PFU)
E15 3rd cassette jam (PFP upper)
E16 4th cassette jam (PFP; 20/25)
E19 LCF jam (20/25)
E31 Cassette 2 jam
E32 Cassette 3 or 4 jam
E33 LCF jam (20/25)
E34 Cassette 3 or
4 jam
E36 LCF jam (20/25)
E41 Front or side door open during copy cycle
E42 Cassette 2 or 3 door open during copy cycle
E43 Duplex
unit open during copy cycle
E45 LCF open during copy cycle
E71 ADF feed jam
E73 ADF exit jam
E74 ADF original
reverse jam
EA1 Finisher transport jam
EA2 Finisher jam
EA3 Jam at finisher
at power on
EA4 Finisher door open jam
EA5 Stapler jam
EA6 Finisher early
arrival jam
EA7 Finisher transport jam
F11 Scanner I/F problem
F12 Write error downloading scanner problem
F13 Download sector error of scanner unit program
F14 Scan unit F-ROM error
F21 PCON board memory error
F22 PC interface board NVRAM error
F31 Fax modem IC problem
F41 Offset catch
tray initial detect error
OF1 Intermittent failure
OF2 Netware problem
OF3 Message without fault code
OF4 Network
card PCL print error
OF5 Network card status not printed
OF6 User interface error
OF7 Web page print error
OF8 Fax problem
OF9 Internet fax problem
OF10 Stapler
OF11 Scan document size sense problem
OF12 Offset catch tray
OF13 Separator tray
OF14 Print cartridge (Drum/Dev unit)
OF15 Toner detect problem
Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500)
and some other models are identical troubleshoot with “CS”.
C04Paper feed motor
C13 Upper cassette
C14 Lower cassette
C15 PFP upper cassette
C16 PFP lower cassette
C1A LCF end fence motor
C1B LCF motor
C26 Peak detect error, exposure lamp
C27, C28 Scan home problem
C41 Fuser thermistor or low temperature
C43 Fuser problem
after warm-up or fuser thermistor
C44 Fuser problem
C45 Side fuser thermistor bad
C47 Power voltage problem
C48 High IGBT temperature
C49 IH circuit
C55 Communication problem between copier and RADF
C57 Communication problem between CPU and IPC
C58 Communication problem between IPC and finisher
C71 ADF
feed motor
C73 EEPROM initialization problem RADF
C74 RADF exit reverse sensor problem
C81 RADF fan
C82 RADF sensor adjustment error
C83 RADF original sensor adjustment error
C94 Main CPU problem
CA1 Laser motor
(Polygon motor) problem
CA2 Laser H-SYNC problem
CA3 Laser secondary scan rough adjust error
CA5 Laser power adjust error
CA6 Laser calibration
error
CA9 Laser image data transmit error from SYS board
CAA Laser secondary fine adjust error
CAB Laser secondary
scan inter-page error
CAC Laser primary scan dot adjust error
CAB Secondary scan interpage compensation error
CB1 Finisher feed motor
CB2 Finisher exit
motor
CB3 Finisher lift motor
CB4 Finisher alignment motor
CB5 Staple motor
CB6 Stapler shift motor problem
CB7 Finisher height sensor
CB8 Backup RAM problem
CB9 Saddle stitcher paper push plate motor
CBA Saddle stitcher front stitcher motor
CBB Saddle stitcher rear stitcher motor
CBC Saddle stitcher
alignment motor
CBD Saddle stitcher guide motor
CBE Saddle stitcher folding motor
CBF Saddle stitcher paper positioning plate motor
CCO Finisher sensor connector error
CC1 Finisher micro switch
CC2 Saddle stitcher
to finisher communication problem
CC3 Stack process motor problem
CC4 Finisher swing motor
CC5 Finisher horizontal registration motor
CC6 Finisher punch motor
CC8 Front jogger motor
CC9 Upper stack tray lift motor
CCA Lower
stack tray lift motor
CCB Rear jogger motor
E01 Jam before fuser
E02 Fuser jam
E03 Jam at turn on
E09 Hard drive error
E11 Duplex jam
E12 Bypass jam
E13 1st
cassette jam
E14 2nd cassette jam
E15 3rd cassette jam
E16 4th cassette jam
E19 LCF
jam
E20, E21 Jams from 1st cassette
E22 Jams from 2nd cassette
E30, E33 PFP upper cassette jam
E34, E36 PFP lower cassettes jams
E3C, E3D, E3E, E3F LCF jams
F07 Communication error between SYS board and LGC board
F10 Hard drive initialization error
F11 Communication error between SYS board and SLG board
Toshiba StudioE-550, 650, E-800 equivalent machines Lanier
5555 (Studio E-550), Lanier 5556 and Sharp AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800)
C04 Paper feed motor
C11 Duplex side guide
C12 Duplex stopper
guide problem
C13 1st cassette
C14 2nd cassette
C15 3rd
cassette
C16 4th cassette
C17 PFP lower cassette
C18 LCF tray up problem
C1A Tandem LCF end fence motor
C1C LCF
tray up motor
C26 Peak detect error, exposure lamp
C27,
C28 Scan home problem
C29 Exposure lamp problem
C36 Charge corona
cleaning problem
C37 Transfer belt cam motor
CD1 Brush motor locked
CD2 Toner auger motor locked
CD3 Used toner motor
CD4 Waste toner full
C41 Fuser thermistor or low temperature
C43 Fuser problem after warm-up or fuser thermistor
C44 Fuser
problem
C45 Side fuser thermistor bad
C46 Fuser pressure roller thermistor bad
C47 Power voltage problem
C48 High IGBT temperature
C49 IH circuit
C4A Fuser web
CD5 Web motor path error
C55 Communication error between copier
and RADF
C56 Communication problem between CPU and PFC
C57 Communication problem between CPU and IPC
C58 Communication problem between IPC and finisher
C59 Communication problem between CPU and laser CPU
C72 RADF
registration sensor problem
C73 EEPROM initialization problem in
RADF
C74 RADF exit reverse sensor problem
C82 RADF sensor adjustment error
C83 RADF
original sensor adjustment error
C84 RADF small original reverse sensor
adjustment error
C85 RADF lift tray motor
C86 RADF large original exit sensor adjustment problem
C94 Main CPU problem
CA1 Laser motor (Polygon motor) problem
CA2 Laser H-SYNC problem
CA3 Laser secondary scan rough adjust
error
CA5 Laser power adjust error
CA6 Laser calibration error
CA9 Laser image
data transmit error from SYS board
CAA Laser secondary
fine adjust error
CAB Laser secondary scan inter-page
error
CAC Laser primary scan dot adjust error
CAB Secondary scan interpage compensation error
CB1 Finisher feed motor
CB2 Finisher exit motor
CB3 Finisher lift motor
CB4 Finisher alignment motor
CB5 Staple motor
CB6 Stapler shift motor problem
CB7 Finisher height sensor
CB8 Backup RAM problem
CB9 Saddle
stitcher paper push plate motor
CBA Saddle stitcher front stitcher motor
CBB Saddle stitcher rear stitcher motor
CBC Saddle stitcher alignment motor
CBD Saddle stitcher guide motor
CBE Saddle stitcher folding motor
CBF Saddle stitcher paper positioning plate motor
CCO Finisher sensor
connector error
CC1 Finisher micro switch
CC2 Saddle stitcher to finisher communication problem
CC4 Finisher swing motor
CC5 Finisher horizontal
registration motor
E11 Duplex jam
E12 Bypass jam
E13 1st
cassette jam
E14 2nd cassette jam
E15 3rd cassette jam
E16 4th
cassette jam
E18 Tandem feed jam
E19 LCF jam
E20, E21 Jams from 1st cassette
E22,
E24 Jams from 2nd cassette
E25 Jams from LCF
E30 - E33 3rd
cassette jam
E34 - E38 4th cassettes jams
CC6 Finisher punch motor
CC7 Finisher punch unit backup RAM data
CCC Finisher to inserter communication problem
CCD Finisher inserter
EEPROM problem
CCE Finisher inserter fan
CDO Laser initialize time out error
CEO Laser comparator problem
CE1 Laser beam sensor
detect error
CE2 Laser sensor busy error
CE3 Laser primary scan adjustment error
CE4 Laser abnormal window comparator
E01 Jam before fuser
E02 Fuser jam
E03 Jam at turn on
E09 Hard drive error
E3C, E3D, E3E, E3F Tandem LCF jams
E41 – E47 Cover open jam
E50 – E59, E5A Duplex jam
E71
– E77, E7B, E7F, E80 – E85 Document feeder jam
EA1
– EA9, E9F, EAA – EB3 Finisher jams
EC
- EC9, ECA – ECC Inserter jam
EB5, EB6 Jam in transport area
F07 Communication error SYS board and LGC board
F10 Hard
drive format error
F11 Communication error between SYS
board and SLG board
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Toshiba Copiers Error Code Messages
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