Xerox Error Code Messages

Xerox Copiers Error Code Messages

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Copy Centre 35/ 45/ 55, Document Centre 535/ 545/ 555, Work Centre PRO 35/ 45/ 55
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The listed machines introduction date to market was 2002. 

01-300
Door open            

01-305
Left door open 

01A
Ground door 

01B
0 volt distribution 

01C
AC power 

01D
3.3 volt problem 

01E
5 volt problem 

01F
12 volt problem 

01G
24 volt problem 

O1H
Short circuit 

O1J
Power and LVPS problem 

01-510
Door open 

01-512
Left side door 

02-309
UI control or touch screen 

02-320, 380
UI communication 

02-390, 391, 704
UI software 

02-530
UI local interface 

02-531
UI in degraded mode 

02-532
UI software 

02-533, 534, 535, 536, 540, 550
Machine did not stabilize 

02-560
Toner cartridge reorder problem 

02-705
UI error 

02-706
UI software 

02-707, 709, 715
UI error 

03-300, 306
Image processor to copier error 

03-315
Image processor 

03-310, 317
Image processor to UI error 

03-322, 323, 324
Image processor to DADH 

03-325
Image processor 

03-330
Image processor to scanner 

03-331
Image processor to network controller 

03-336, 338
Fax problem 

03-340
Image processor to network controller 

03-347, 348, 349
Image processor 

03-350, 351, 354
Tray 1 or 2 

03-355
Image processor

03-359
HCF error 

03-360
Output device 

03-365
Copier bus failure 

03-370
Image processor to copier 

03-371, 372
Fuser and Xerographics CRUM 

03-374
Power off error 

03-395, 396
Copier board 

03-397
Main motor 

03-400
Image processor 

03-401, 403
Fax problem 

03-407
HCF 

03-408, 410
Output device 

03-411
Image processor 

03-412
Foreign device board 

03-416
Image processor to network controller 

03-417
Incompatible fax software 

03-418
Copier to output device 

03-419
Incompatible software 

03-423, 424, 433, 434
Print command late

03-461
Image processor to copier 

03-462
Image processor to scanner 

03-480
24 volt copier problem 

03-500
24 volt copier problem 

03-501
Network controller MIB object problem 

03-502
Unsupported cards 

03-503
Fax card problem 

03-504
Network controller 

03-506
Report printed 

03-510
Image processor/video complete problem 

03-520
Power off failure 

03-521
Image processor 

03-525
Software NVM up-grade re-initialization   

03-526
Software up grade configuration reset 

03-538
Recovering 

03-540
Communication problem 

03-541
Image processing problem 

03-542
Image processing/DADH problem 

03-543
CCD

03-544
Image processing network controller 

03-545
Finisher 

03-547
FRU 

03-548
XRU 

03-549
Microprocessor  

03-551
Fax 

03-552
HCF 

03-554
Initializing 

03-556
Recovering 

03-558
3rd party accessory not enabled 

03-559
Non-held jobs 

03-560
Laser on at wrong time 

03-561
Clock 

03-562
ASIC/PC 

03-563
Rotation memory 

03-570
Job too large for output tray 

03-575
Main motor 

03-576
Cycle without print 

03-580, 581
Speed mismatch

03-700
Power on/off problem 

03-770
Software reset 

03-777
Power loss 

03-780, 785, 790
Power on/off problem 

03-805
Image processor to copier 

03-821, 822, 831, 832
Print command late 

03-852, 853
Copier board 

03-870
Image processor to copier 

03A
Image processor fan 

03B
Mark service unavailable 

04A
Main motor or drum motor 

05-300
DADH open 

05-305
DADH top cover open 

05-310
Original to short 

05-330, 331
DADH feed sensor 

05-335
DADH takeaway sensor 

05-540
DADH registration sensor 

05-345, 346
DADH exit sensor 

05-350, 352
DADH CVT sensor

05A
DADH Miscellaneous 

05B
DADH original present sensor 

05C
DADH original size sensor 

05D
DADH motor 

05E
DADH clutch 

05F
DADH originals damaged 

05-502
Documents on DADH 

05-503
Reload originals 

05-504
Wrong size original 

05-507
Job deleted 

05-520 – 525
Original left over 

05-526 – 534
Original in wrong place 

05-535
DADH cover 

05-536
Open DADH 

05-537
DADH empty 

05-538
DADH unavailable 

05-540
DADH feed CRU 

05-542
DADH transport problem 

05-546
DADH prefeed

05-547
DADH feed head near end 

05-548
DADH feed head finished 

05-560
Wrong size original 

05-586
Network controller software incompatible with image processor 

05-587
Fax software incompatible 

05-588
Finisher software incompatible 

06-020
ROS (Laser) motor 

06-340
ROS laser failure 

06-350
ROS laser not controlled properly 

06-520
Laser motor failed 

06-530
Laser system failed 

06-540
Laser not controlled 

07-301
Tray 1 open 

07-302
Tray 2 open 

07-303
Tray 3 open 

07-304
Tray 4 open 

07-355
Tray 3 elevator lift problem 

07-360
Tray 4 elevator lift problem 

07A
Tray 1 and 2 false paper level

07B
Tray 3 and 4 false paper level 

07C
Bypass error 

07E
Tray 3 and 4 empty 

07F
Tray out of service 

07-501 through 540
Various tray problems; no paper, out of position, tray open, etc. 

07-541, 542
Tray 1 or 2 out of service 

07-543
Tray 3 up sensor 

07-544
Tray 4 up sensor 

07-550, 560
Tray 3 or 4 lifting 

07-570 through 575
First sheet paper stock mismatch for various trays 

08-100
Wait sensor 

08-101, 111
Tray 1 jam 

08-102, 112
Tray 2 jam 

08-103, 113
Tray 3 jam 

08-104, 114
Tray 4 jam 

08-106
Tray 1 jam 

08-107
Tray 3 jam 

08-108
Tray 4 jam 

08-150
Registration jam

08-155, 156
Bypass registration jam 

08-160, 161
Duplex jam 

08-171
Time out 

08-174
Missing prerelease sheet 

08-181
Simplex inverted time out 

08-182
Duplex time out 

08-190
Jam clear initialization 

08-550
Wait sensor 

08-551 through 555
Paper jam in machine 

08-556
Duplex jam 

08-557
Registration/ bypass jam 

08-561, 562, 563, 564, 565, 566
Various paper feed jam 

08-580
Paper in machine 

08-590
Unexpected time-out 

09-060
HVT 

09-310
Low toner sensor 

09-350
Erase lamp 

09-360,361, 362, 363
Toner concentration sensor 

09-365
Relative humidity sensor

09-370
Developer temperature sensor 

09-375
Ambient temperature sensor 

09-380
Waste toner door switch 

09-390
Low toner sensor 

09-399
Incompatible xerographic module 

09A
Photoreceptor motor 

09B
Waste toner full sensor 

09C
Photoreceptor fan 

09-546
Replenisher sump being filled 

09-550
Erase lamp failure 

09-560
HVPS 

09-570
Xerographic module CRUM authorization 

09-584
Xerographic module near end 

09-585
Xerographic module at end of life 

09-586
Xerographic module problem 

09-587, 588, 589
Xerographic module wrong 

09-590
Ozone filter near end 

09-591
Replace ozone filter 

09-592
Replenisher sump not full (Toner level sensor)

09-593
Toner feed problem 

09-594
Waste toner bottle 

09-595
Waste toner bottle 

09-596
Waste bottle door 

09-597
Toner density problem 

09-598
Toner control sensor problem 

09-599
Toner near empty 

10-101, 102, 103
Fuser switch 

10-107, 108, 109, 110
Fuser switch 

10-120, 121, 126
Fuser exit sensor 

10-315, 320, 321
Fuser over temperature 

10-322
Fuser low temperature 

10-323
Fuser over temperature 

10-324, 325, 330
Fuser low temperature 

10-340, 350, 360
Fuser over temperature 

10-370
Fuser low temperature 

10-380
Fuser over temperature 

10-399
Fuser authorization failure 

10A
Fuser web motor

10-505
Warm-up 

10-507 through 516
Paper jam in fuser and exit 

10-520
Replace fuser module 

10-521
Fuser near end (10k remaining) 

10-523
Fuser failure 

10-530, 531, 532, 533
Wrong fuser 

10-540
Fuser temperature problem 

10-545
Fuser warm-up problem 

10-550
Fuser hardware problem 

10-555
Fuser software 

10-570
FRU CRUM authorization problem 

11-005, 110, 11-006-110
Front tamper motor 

11-007-110, 11-008-110
Rear tamper motor 

11-024-110, 11-025-110
Paddle roll failure 

11-030-110
Stacker tray problem 

11-043-110
Hole punch problem 

11-050-110
Staple head problem 

11-053-110
Staple head movement 

11-100-110
LCSS late paper entry

11-110-110
Sheet late to hole punch 

11-130-110, 11-132-110
Paper exit top tray problem 

11-140-110, 11-142-110
Paper late to stacker 

11-300-110, 11-302-110, 11-303-110
Interlock 

11-310-110, 11-311-110
Front tamper motor 

11-312-110, 11-313-110, 11-319-110
Rear tamper motor 

11-320-110, 11-322-110
Ejector movement 

11-334-110, 11-335-110, 11-336-110
Stacker tray movement 

11-350-110
Hole punch problem 

11-360-110
Staple head 

11-364-110
Stapler problem 

11-370-110
Staple head movement 

11A-110
Office stapling error 

11B-110
Stack tray overload 

11C-110
Initialization error 

11D-110
LCSS power distribution 

11E-110
LCSS to machine communication problem 

11F-110
LCSS board dipswitch settings 

11G-110
LCSS board

11H-110
LCSS copy damage 

11J-110
Stapled and non-stapled sets not register properly 

11K-110
LCSS poor stocking 

11-500
Finisher not latched 

11-501
Finisher gate 

11-502
Finisher top cover 

11-503
Finisher front door 

11-510 through 523
Paper in finisher 

11-538
Stapling 

11-540
Punch sensor 

11-545
Staples low 

11-546
Staples empty 

11-549
Empty chad bin (FL elections) 

11-550, 551
Punch out of service 

11-552, 553
Stapler out of service 

11-554
Out of staples 

11-555
Stapler out of service 

11-564
Bin 0 out of service 

11-565
Bin 1 out of service

11-570, 572
OCT 

11-901, 902
Tamper or bin 1 compiler eject or stapler error 

11-903
Compiler carriage or stapler 

11-904
Tamper or paddle roll, compiler or stapler 

11-905
Bin 1 offset motor 

11-908
Punch head motor 

11-909
Punch head motor 

11-910
Staple head 1 motor 

11-912
Staple unit 1 does not move 

11-914
Rear tamper away home sensor 

11-914
Rear tamper away home sensor 

12-301
Offset catch tray 

12-530
Offset exit tray 

14-110 
Scan home sensor
 

14-310 
CCD
 

14-508
Scan error 

14-560
Scan calibrating 

14-561
NVM values out of range 

14-562
Scan not ready

14-563
Scan error 

14-564
Scan needs resume command 

14-565
Document too large 

14-566
CCD cannot figure out original 

14-703, 704, 705, 706
Failure to calibrate scanner 

14-710
NVM scan value out of range 

14-712, 714, 716, 718
Failure to calibrate scanner 

14-720
Scan length out of range 

14-730
Scan application card problem 

14A
Scan document size error 

14B
Exposure lamp 

16A
Network controller 

16-501 through 599
Network, USB, and fax problem 

19-401, 402, 403
Image processor out of memory 

19-404
Image processor video compressor time-out 

19-406
Image processor loop back DVMA time-out 

19-407, 408
Image processor middle function DVMA time-out 

19-409
Image processor video job integrity fault 

19-502 through 514

Memory problem

08-155, 156
Bypass registration jam 

08-160, 161
Duplex jam 

08-171
Time out 

08-174
Missing prerelease sheet 

08-181
Simplex inverted time out 

08-182
Duplex time out 

08-190
Jam clear initialization 

08-550
Wait sensor 

08-551 through 555
Paper jam in machine 

08-556
Duplex jam 

08-557
Registration/ bypass jam 

08-561, 562, 563, 564, 565, 566
Various paper feed jam 

08-580
Paper in machine 

08-590
Unexpected time-out 

09-060
HVT 

09-310
Low toner sensor 

09-350
Erase lamp 

09-360,361, 362, 363
Toner concentration sensor 

09-365
Relative humidity sensor

09-370
Developer temperature sensor 

09-375
Ambient temperature sensor 

09-380
Waste toner door switch 

09-390
Low toner sensor 

09-399
Incompatible xerographic module 

09A
Photoreceptor motor 

09B
Waste toner full sensor 

09C
Photoreceptor fan 

09-546
Replenisher sump being filled 

09-550
Erase lamp failure 

09-560
HVPS 

09-570
Xerographic module CRUM authorization 

09-584
Xerographic module near end 

09-585
Xerographic module at end of life 

09-586
Xerographic module problem 

09-587, 588, 589
Xerographic module wrong 

09-590
Ozone filter near end 

09-591
Replace ozone filter 

09-592
Replenisher sump not full (Toner level sensor)

09-593
Toner feed problem 

09-594
Waste toner bottle 

09-595
Waste toner bottle 

09-596
Waste bottle door 

09-597
Toner density problem 

09-598
Toner control sensor problem 

09-599
Toner near empty 

10-101, 102, 103
Fuser switch 

10-107, 108, 109, 110
Fuser switch 

10-120, 121, 126
Fuser exit sensor 

10-315, 320, 321
Fuser over temperature 

10-322
Fuser low temperature 

10-323
Fuser over temperature 

10-324, 325, 330
Fuser low temperature 

10-340, 350, 360
Fuser over temperature 

10-370
Fuser low temperature 

10-380
Fuser over temperature 

10-399
Fuser authorization failure 

10A
Fuser web motor

10-505
Warm-up 

10-507 through 516
Paper jam in fuser and exit 

10-520
Replace fuser module 

10-521
Fuser near end (10k remaining) 

10-523
Fuser failure 

10-530, 531, 532, 533
Wrong fuser 

10-540
Fuser temperature problem 

10-545
Fuser warm-up problem 

10-550
Fuser hardware problem 

10-555
Fuser software 

10-570
FRU CRUM authorization problem 

11-005, 110, 11-006-110
Front tamper motor 

11-007-110, 11-008-110
Rear tamper motor 

11-024-110, 11-025-110
Paddle roll failure 

11-030-110
Stacker tray problem 

11-043-110
Hole punch problem 

11-050-110
Staple head problem 

11-053-110
Staple head movement 

11-100-110
LCSS late paper entry

11-110-110
Sheet late to hole punch 

11-130-110, 11-132-110
Paper exit top tray problem 

11-140-110, 11-142-110
Paper late to stacker 

11-300-110, 11-302-110, 11-303-110
Interlock 

11-310-110, 11-311-110
Front tamper motor 

11-312-110, 11-313-110, 11-319-110
Rear tamper motor 

11-320-110, 11-322-110
Ejector movement 

11-334-110, 11-335-110, 11-336-110
Stacker tray movement 

11-350-110
Hole punch problem 

11-360-110
Staple head 

11-364-110
Stapler problem 

11-370-110
Staple head movement 

11A-110
Office stapling error 

11B-110
Stack tray overload 

11C-110
Initialization error 

11D-110
LCSS power distribution 

11E-110
LCSS to machine communication problem 

11F-110
LCSS board dipswitch settings 

11G-110
LCSS board

11H-110
LCSS copy damage 

11J-110
Stapled and non-stapled sets not register properly 

11K-110
LCSS poor stocking 

11-500
Finisher not latched 

11-501
Finisher gate 

11-502
Finisher top cover 

11-503
Finisher front door 

11-510 through 523
Paper in finisher 

11-538
Stapling 

11-540
Punch sensor 

11-545
Staples low 

11-546
Staples empty 

11-549
Empty chad bin (FL elections) 

11-550, 551
Punch out of service 

11-552, 553
Stapler out of service 

11-554
Out of staples 

11-555
Stapler out of service 

11-564
Bin 0 out of service 

11-565
Bin 1 out of service

11-570, 572
OCT 

11-901, 902
Tamper or bin 1 compiler eject or stapler error 

11-903
Compiler carriage or stapler 

11-904
Tamper or paddle roll, compiler or stapler 

11-905
Bin 1 offset motor 

11-908
Punch head motor 

11-909
Punch head motor 

11-910
Staple head 1 motor 

11-912
Staple unit 1 does not move 

11-914
Rear tamper away home sensor 

11-914
Rear tamper away home sensor 

12-301
Offset catch tray 

12-530
Offset exit tray 

14-110 
Scan home sensor
 

14-310 
CCD
 

14-508
Scan error 

14-560
Scan calibrating 

14-561
NVM values out of range 

14-562
Scan not ready

14-563
Scan error 

14-564
Scan needs resume command 

14-565
Document too large 

14-566
CCD cannot figure out original 

14-703, 704, 705, 706
Failure to calibrate scanner 

14-710
NVM scan value out of range 

14-712, 714, 716, 718
Failure to calibrate scanner 

14-720
Scan length out of range 

14-730
Scan application card problem 

14A
Scan document size error 

14B
Exposure lamp 

16A
Network controller 

16-501 through 599
Network, USB, and fax problem 

19-401, 402, 403
Image processor out of memory 

19-404
Image processor video compressor time-out 

19-406
Image processor loop back DVMA time-out 

19-407, 408
Image processor middle function DVMA time-out 

19-409
Image processor video job integrity fault 

19-502 through 514

Memory problem

20-302 through 20-701 through 20A 20H
All fax errors  

22-300
System error; AHA end of record 

22-306 through 315
System error 

22-316 
Non existent capability system error
 

22-400, 401, 402, 403
Option installed problem 

22-404, 405, 406
Option installed problem 

22-407
Embedded fax problem 

22-410 through 416
Option removed problem 

22-417, 419, 421
Embedded fax problem 

22-501
Print recovery 

22-504
No correct tray 

22-511
Wrong media 

22-512
Trays disabled for auto select 

22-513
Job held; inadequate resources 

22-552
Option mismatch 

22-553
Service option 

22-554
Serviced option removed 

22-556
Service option removal failure 

22-557
Annotation number

22-801, 814
System error 

22-819, 831 through 837
Time-out system error 

OF1
Noise 

OF1
UI touch screen 

OF3
Machine dead 

OF4
Status codes in numerical order 

OF4a
Status codes in numerical order 

OF4b
Status messages in alphabetical order 

OF5
Boot-up failure 

OF6
Ozone/air systems problem 

OF7
Copier board diagnostics problem 

OF8
Bypass 

OF9
False fuser end of life 

OF10
Intermittent (No description) 

OF11
Waste toner contamination

Xerox Copiers Error Code Messages 

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