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Xerox Error Code Messages
Xerox Copiers
Error Code Messages
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Copy Centre 35/ 45/ 55, Document Centre 535/ 545/ 555, Work Centre PRO 35/ 45/ 55,The listed machines introduction date to market was 2002. 01-300
Door open
01-305
Left door open
01A
Ground door
01B
0 volt distribution
01C
AC power
01D
3.3 volt problem
01E
5 volt problem
01F
12 volt problem
01G
24 volt problem
O1H
Short circuit
O1J
Power and LVPS
problem
01-510
Door open
01-512
Left side door
02-309
UI control or touch screen
02-320, 380
UI communication
02-390,
391, 704
UI software
02-530
UI local interface
02-531
UI in degraded
mode
02-532
UI software
02-533, 534, 535, 536, 540, 550
Machine did not stabilize
02-560
Toner cartridge reorder problem
02-705
UI error
02-706
UI software
02-707, 709, 715
UI error
03-300, 306
Image processor to copier error
03-315
Image processor
03-310,
317
Image processor to UI error
03-322, 323, 324
Image processor to DADH
03-325
Image processor
03-330
Image processor to scanner
03-331
Image processor to network controller
03-336, 338
Fax problem
03-340
Image processor to network controller
03-347, 348, 349
Image
processor
03-350, 351, 354
Tray 1 or 2
03-355
Image processor
03-359
HCF error
03-360
Output device
03-365
Copier bus
failure
03-370
Image processor to copier
03-371,
372
Fuser and Xerographics CRUM
03-374
Power off error
03-395, 396
Copier board
03-397
Main motor
03-400
Image processor
03-401, 403
Fax problem
03-407
HCF
03-408, 410
Output device
03-411
Image processor
03-412
Foreign device board
03-416
Image processor to network controller
03-417
Incompatible fax software
03-418
Copier to output device
03-419
Incompatible software
03-423,
424, 433, 434
Print command late
03-461
Image processor to copier
03-462
Image processor to scanner
03-480
24 volt copier problem
03-500
24 volt copier
problem
03-501
Network controller MIB object problem
03-502
Unsupported cards
03-503
Fax card problem
03-504
Network controller
03-506
Report printed
03-510
Image processor/video complete problem
03-520
Power off failure
03-521
Image processor
03-525
Software NVM up-grade re-initialization
03-526
Software up grade configuration reset
03-538
Recovering
03-540
Communication
problem
03-541
Image processing problem
03-542
Image processing/DADH problem
03-543
CCD
03-544
Image
processing network controller
03-545
Finisher
03-547
FRU
03-548
XRU
03-549
Microprocessor
03-551
Fax
03-552
HCF
03-554
Initializing
03-556
Recovering
03-558
3rd party accessory
not enabled
03-559
Non-held jobs
03-560
Laser on at wrong time
03-561
Clock
03-562
ASIC/PC
03-563
Rotation memory
03-570
Job too large for output tray
03-575
Main motor
03-576
Cycle without print
03-580, 581
Speed mismatch
03-700
Power on/off problem
03-770
Software reset
03-777
Power loss
03-780, 785, 790
Power on/off problem
03-805
Image processor to copier
03-821, 822, 831, 832
Print command
late
03-852, 853
Copier board
03-870
Image processor to copier
03A
Image processor fan
03B
Mark service unavailable
04A
Main motor or drum motor
05-300
DADH open
05-305
DADH top cover open
05-310
Original to short
05-330, 331
DADH feed sensor
05-335
DADH takeaway
sensor
05-540
DADH registration sensor
05-345, 346
DADH exit sensor
05-350, 352
DADH CVT sensor
05A
DADH Miscellaneous
05B
DADH original present sensor
05C
DADH original
size sensor
05D
DADH motor
05E
DADH clutch
05F
DADH originals
damaged
05-502
Documents on DADH
05-503
Reload originals
05-504
Wrong size original
05-507
Job deleted
05-520 – 525
Original left over
05-526 – 534
Original in wrong place
05-535
DADH cover
05-536
Open DADH
05-537
DADH empty
05-538
DADH unavailable
05-540
DADH feed CRU
05-542
DADH transport problem
05-546
DADH prefeed
05-547
DADH feed head near end
05-548
DADH feed head finished
05-560
Wrong size original
05-586
Network controller software incompatible with image processor
05-587
Fax software incompatible
05-588
Finisher software incompatible
06-020
ROS (Laser)
motor
06-340
ROS laser failure
06-350
ROS laser not controlled properly
06-520
Laser motor failed
06-530
Laser system
failed
06-540
Laser not controlled
07-301
Tray 1 open
07-302
Tray 2 open
07-303
Tray 3 open
07-304
Tray 4 open
07-355
Tray 3 elevator lift problem
07-360
Tray 4 elevator
lift problem
07A
Tray 1 and 2 false paper level
07B
Tray
3 and 4 false paper level
07C
Bypass error
07E
Tray 3 and 4 empty
07F
Tray out of
service
07-501 through 540
Various tray problems; no
paper, out of position, tray open, etc.
07-541, 542
Tray
1 or 2 out of service
07-543
Tray 3 up sensor
07-544
Tray 4 up sensor
07-550, 560
Tray 3 or 4 lifting
07-570 through 575
First
sheet paper stock mismatch for various trays
08-100
Wait sensor
08-101,
111
Tray 1 jam
08-102, 112
Tray 2 jam
08-103, 113
Tray
3 jam
08-104, 114
Tray 4 jam
08-106
Tray 1 jam
08-107
Tray 3 jam
08-108
Tray 4 jam
08-150
Registration jam
08-155, 156
Bypass registration jam
08-160, 161
Duplex jam
08-171
Time out
08-174
Missing prerelease sheet
08-181
Simplex inverted time out
08-182
Duplex time out
08-190
Jam clear initialization
08-550
Wait sensor
08-551
through 555
Paper jam in machine
08-556
Duplex jam
08-557
Registration/ bypass jam
08-561, 562, 563, 564, 565, 566
Various
paper feed jam
08-580
Paper in machine
08-590
Unexpected time-out
09-060
HVT
09-310
Low toner sensor
09-350
Erase lamp
09-360,361, 362, 363
Toner concentration sensor
09-365
Relative humidity sensor
09-370
Developer temperature sensor
09-375
Ambient temperature sensor
09-380
Waste toner door switch
09-390
Low toner sensor
09-399
Incompatible xerographic module
09A
Photoreceptor motor
09B
Waste toner
full sensor
09C
Photoreceptor fan
09-546
Replenisher sump being filled
09-550
Erase lamp failure
09-560
HVPS
09-570
Xerographic module CRUM authorization
09-584
Xerographic module near end
09-585
Xerographic module at end of life
09-586
Xerographic module problem
09-587, 588, 589
Xerographic module
wrong
09-590
Ozone filter near end
09-591
Replace ozone filter
09-592
Replenisher sump not full (Toner level sensor)
09-593
Toner feed problem
09-594
Waste toner bottle
09-595
Waste toner
bottle
09-596
Waste bottle door
09-597
Toner density problem
09-598
Toner control sensor problem
09-599
Toner near
empty
10-101, 102, 103
Fuser switch
10-107, 108, 109, 110
Fuser switch
10-120, 121, 126
Fuser exit sensor
10-315, 320, 321
Fuser
over temperature
10-322
Fuser low temperature
10-323
Fuser over temperature
10-324, 325, 330
Fuser low temperature
10-340, 350, 360
Fuser
over temperature
10-370
Fuser low temperature
10-380
Fuser over temperature
10-399
Fuser authorization failure
10A
Fuser
web motor
10-505
Warm-up
10-507 through 516
Paper jam in fuser
and exit
10-520
Replace fuser module
10-521
Fuser near end (10k remaining)
10-523
Fuser failure
10-530, 531, 532, 533
Wrong fuser
10-540
Fuser temperature problem
10-545
Fuser warm-up problem
10-550
Fuser hardware problem
10-555
Fuser software
10-570
FRU CRUM authorization problem
11-005, 110, 11-006-110
Front tamper motor
11-007-110, 11-008-110
Rear tamper motor
11-024-110, 11-025-110
Paddle roll failure
11-030-110
Stacker
tray problem
11-043-110
Hole punch problem
11-050-110
Staple head problem
11-053-110
Staple head movement
11-100-110
LCSS late paper entry
11-110-110
Sheet late to hole punch
11-130-110, 11-132-110
Paper exit top
tray problem
11-140-110, 11-142-110
Paper late to stacker
11-300-110,
11-302-110, 11-303-110
Interlock
11-310-110, 11-311-110
Front tamper motor
11-312-110, 11-313-110, 11-319-110
Rear tamper motor
11-320-110, 11-322-110
Ejector movement
11-334-110, 11-335-110, 11-336-110
Stacker tray movement
11-350-110
Hole
punch problem
11-360-110
Staple head
11-364-110
Stapler problem
11-370-110
Staple head movement
11A-110
Office stapling error
11B-110
Stack tray overload
11C-110
Initialization error
11D-110
LCSS power
distribution
11E-110
LCSS to machine communication problem
11F-110
LCSS board dipswitch settings
11G-110
LCSS board
11H-110
LCSS copy damage
11J-110
Stapled and non-stapled sets not register properly
11K-110
LCSS poor stocking
11-500
Finisher not latched
11-501
Finisher gate
11-502
Finisher top cover
11-503
Finisher
front door
11-510 through 523
Paper in finisher
11-538
Stapling
11-540
Punch sensor
11-545
Staples low
11-546
Staples empty
11-549
Empty chad bin (FL elections)
11-550, 551
Punch
out of service
11-552, 553
Stapler out of service
11-554
Out of staples
11-555
Stapler out of service
11-564
Bin 0 out
of service
11-565
Bin 1 out of service
11-570, 572
OCT
11-901,
902
Tamper or bin 1 compiler eject or stapler error
11-903
Compiler carriage or stapler
11-904
Tamper or paddle roll, compiler or stapler
11-905
Bin 1 offset motor
11-908
Punch head motor
11-909
Punch head motor
11-910
Staple head 1 motor
11-912
Staple unit
1 does not move
11-914
Rear tamper away home sensor
11-914
Rear tamper away home sensor
12-301
Offset catch tray
12-530
Offset exit
tray
14-110
Scan home sensor
14-310
CCD
14-508
Scan error
14-560
Scan calibrating
14-561
NVM values out of range
14-562
Scan not ready
14-563
Scan error
14-564
Scan needs resume command
14-565
Document too large
14-566
CCD cannot figure out original
14-703, 704, 705, 706
Failure to calibrate scanner
14-710
NVM scan value out of range
14-712, 714, 716, 718
Failure to calibrate scanner
14-720
Scan length
out of range
14-730
Scan application card problem
14A
Scan document size error
14B
Exposure lamp
16A
Network controller
16-501
through 599
Network, USB, and fax problem
19-401, 402, 403
Image processor out of memory
19-404
Image processor video compressor time-out
19-406
Image processor loop back DVMA time-out
19-407, 408
Image
processor middle function DVMA time-out
19-409
Image processor
video job integrity fault
19-502 through 514 Memory problem
08-155, 156
Bypass registration jam
08-160, 161
Duplex jam
08-171
Time out
08-174
Missing prerelease sheet
08-181
Simplex inverted time out
08-182
Duplex time out
08-190
Jam clear initialization
08-550
Wait sensor
08-551
through 555
Paper jam in machine
08-556
Duplex jam
08-557
Registration/ bypass jam
08-561, 562, 563, 564, 565, 566
Various
paper feed jam
08-580
Paper in machine
08-590
Unexpected time-out
09-060
HVT
09-310
Low toner sensor
09-350
Erase lamp
09-360,361, 362, 363
Toner concentration sensor
09-365
Relative humidity sensor
09-370
Developer temperature sensor
09-375
Ambient temperature sensor
09-380
Waste toner door switch
09-390
Low toner sensor
09-399
Incompatible xerographic module
09A
Photoreceptor motor
09B
Waste toner
full sensor
09C
Photoreceptor fan
09-546
Replenisher sump being filled
09-550
Erase lamp failure
09-560
HVPS
09-570
Xerographic module CRUM authorization
09-584
Xerographic module near end
09-585
Xerographic module at end of life
09-586
Xerographic module problem
09-587, 588, 589
Xerographic module
wrong
09-590
Ozone filter near end
09-591
Replace ozone filter
09-592
Replenisher sump not full (Toner level sensor)
09-593
Toner feed problem
09-594
Waste toner bottle
09-595
Waste toner
bottle
09-596
Waste bottle door
09-597
Toner density problem
09-598
Toner control sensor problem
09-599
Toner near
empty
10-101, 102, 103
Fuser switch
10-107, 108, 109, 110
Fuser switch
10-120, 121, 126
Fuser exit sensor
10-315, 320, 321
Fuser
over temperature
10-322
Fuser low temperature
10-323
Fuser over temperature
10-324, 325, 330
Fuser low temperature
10-340, 350, 360
Fuser
over temperature
10-370
Fuser low temperature
10-380
Fuser over temperature
10-399
Fuser authorization failure
10A
Fuser
web motor
10-505
Warm-up
10-507 through 516
Paper jam in fuser
and exit
10-520
Replace fuser module
10-521
Fuser near end (10k remaining)
10-523
Fuser failure
10-530, 531, 532, 533
Wrong fuser
10-540
Fuser temperature problem
10-545
Fuser warm-up problem
10-550
Fuser hardware problem
10-555
Fuser software
10-570
FRU CRUM authorization problem
11-005, 110, 11-006-110
Front tamper motor
11-007-110, 11-008-110
Rear tamper motor
11-024-110, 11-025-110
Paddle roll failure
11-030-110
Stacker
tray problem
11-043-110
Hole punch problem
11-050-110
Staple head problem
11-053-110
Staple head movement
11-100-110
LCSS late paper entry
11-110-110
Sheet late to hole punch
11-130-110, 11-132-110
Paper exit top
tray problem
11-140-110, 11-142-110
Paper late to stacker
11-300-110,
11-302-110, 11-303-110
Interlock
11-310-110, 11-311-110
Front tamper motor
11-312-110, 11-313-110, 11-319-110
Rear tamper motor
11-320-110, 11-322-110
Ejector movement
11-334-110, 11-335-110, 11-336-110
Stacker tray movement
11-350-110
Hole
punch problem
11-360-110
Staple head
11-364-110
Stapler problem
11-370-110
Staple head movement
11A-110
Office stapling error
11B-110
Stack tray overload
11C-110
Initialization error
11D-110
LCSS power
distribution
11E-110
LCSS to machine communication problem
11F-110
LCSS board dipswitch settings
11G-110
LCSS board
11H-110
LCSS copy damage
11J-110
Stapled and non-stapled sets not register properly
11K-110
LCSS poor stocking
11-500
Finisher not latched
11-501
Finisher gate
11-502
Finisher top cover
11-503
Finisher
front door
11-510 through 523
Paper in finisher
11-538
Stapling
11-540
Punch sensor
11-545
Staples low
11-546
Staples empty
11-549
Empty chad bin (FL elections)
11-550, 551
Punch
out of service
11-552, 553
Stapler out of service
11-554
Out of staples
11-555
Stapler out of service
11-564
Bin 0 out
of service
11-565
Bin 1 out of service
11-570, 572
OCT
11-901,
902
Tamper or bin 1 compiler eject or stapler error
11-903
Compiler carriage or stapler
11-904
Tamper or paddle roll, compiler or stapler
11-905
Bin 1 offset motor
11-908
Punch head motor
11-909
Punch head motor
11-910
Staple head 1 motor
11-912
Staple unit
1 does not move
11-914
Rear tamper away home sensor
11-914
Rear tamper away home sensor
12-301
Offset catch tray
12-530
Offset exit
tray
14-110
Scan home sensor
14-310
CCD
14-508
Scan error
14-560
Scan calibrating
14-561
NVM values out of range
14-562
Scan not ready
14-563
Scan error
14-564
Scan needs resume command
14-565
Document too large
14-566
CCD cannot figure out original
14-703, 704, 705, 706
Failure to calibrate scanner
14-710
NVM scan value out of range
14-712, 714, 716, 718
Failure to calibrate scanner
14-720
Scan length
out of range
14-730
Scan application card problem
14A
Scan document size error
14B
Exposure lamp
16A
Network controller
16-501
through 599
Network, USB, and fax problem
19-401, 402, 403
Image processor out of memory
19-404
Image processor video compressor time-out
19-406
Image processor loop back DVMA time-out
19-407, 408
Image
processor middle function DVMA time-out
19-409
Image processor
video job integrity fault
19-502 through 514 Memory problem
20-302 through 20-701 through 20A 20H
All fax errors
22-300
System error;
AHA end of record
22-306 through 315
System error
22-316
Non existent capability system error
22-400, 401, 402, 403
Option installed problem
22-404, 405, 406
Option installed problem
22-407
Embedded fax problem
22-410 through 416
Option removed problem
22-417,
419, 421
Embedded fax problem
22-501
Print recovery
22-504
No correct tray
22-511
Wrong media
22-512
Trays disabled for auto select
22-513
Job held; inadequate resources
22-552
Option mismatch
22-553
Service option
22-554
Serviced option removed
22-556
Service option removal failure
22-557
Annotation
number
22-801, 814
System error
22-819, 831 through 837
Time-out system error
OF1
Noise
OF1
UI touch screen
OF3
Machine dead
OF4
Status codes in numerical order
OF4a
Status codes in numerical order
OF4b
Status messages in alphabetical order
OF5
Boot-up failure
OF6
Ozone/air systems problem
OF7
Copier board diagnostics problem
OF8
Bypass
OF9
False fuser end of life
OF10
Intermittent (No description)
OF11
Waste toner contamination
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